RETURN AND EXCHANGE POLICY

EXCHANGE POLICY

Yes we do under these conditions:

  • Any product bought from Naqshi store (online) can be exchanged from any Naqshi Store within 7 days.
  • You can claim exchange product within 48 hours after receiving parcels.
  • In order to receive the wrong parcel or damaged product Naqshi should be intimated in writing, of return within 12 hours after receiving the product, and the changed product will be delivered within 7 days.
  • Articles must not be used, all tags must be intact, and packing should be in its original condition.
  • You’ll have to return your previous parcel to us by any courier service feasible to you.
  • You will be credited for the cost of the item(s) and applicable taxes. Shipping cost is non-refundable.
  • Send us proof of dispatch from your side after returning the old parcel.
  • If you receive the wrong parcel or damaged product exchange charges will be zero. If you wish to exchange your product exchange charges will be applied 500/- RS (For Nationwide Customer)
  • For further explanation and facilitation, please contact our representative at naqshiofficial123@gmail.com or +92 300 (1035222)


NO REFUND OR EXCHANGE ON SALE ITEM’S AND ITEM’S MADE TO ORDER OR CUSTOMIZED.

ORDER CANCELLATION POLICY

If you want to cancel your order, please contact us within 24 hours of placing the order through any of the following methods:
📞 Call / WhatsApp: +92 300 1035222
📧 Email: naqshiofficial123@gmail.com

Once your order has been processed, our Change & Exchange Policy will apply. You will always receive a confirmation call once your order is placed.

Naqshi reserves the right to decline orders if:

  • Payment is not successfully completed.
  • The product is out of stock.

Refund Timelines (if applicable):
💳 Credit Card: 4–8 working days
🏦 Debit Card: 10–25 working days

Note: Timelines may vary depending on the cardholder’s bank policies.

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