Below FAQ are some common concerns of our clients before purchasing, if you have other questions, please just send it to team@naqshiofficial.com
Shopping at Naqshi is easy: Use the e-store link to find what you like. Once you have found an item, choose your size and click on the ‘ADD TO CART’ button on the product page. Review the items in your shopping bag by clicking the ‘SHOPPING CART’ link at the top right of the page. You can add or remove any items before checking out. Click on ‘PROCEED TO PURCHASE’ to complete your order and you’re done. Happy Shopping
The Sales Order Summary emailed or text to you will act as confirmation that your order has been logged in our record. If you do not get this email or text , please contact Customer Services at team@naqshiofficial.com or +92 300 (1035222)
As soon as your order is placed, you will be emailed or text an Order ID, along with your Order Confirmation. This is what will help you track your order(s). You may call or email our Customer Care with the tracking number information to find out the status of your order.
Before your purchases have been prepared for dispatch we can cancel an item, change the size or edit your billing and shipping details. If you need to make any amendments, please call customer care at +92 300 (1035222) or email us at team@naqshiofficial.com, for assistance.
Unfortunately, it is not possible to combine orders or add items to an existing order once the order has been processed.
All payment information on our website is processed on a fully encrypted and secure platform and kept confidential with only authorized personnel having access to your information.
COD is available in all over Pakistan.
No there are no any charges of cash on delivery
Normally Naqshi ships maximum between 4 – 5 working days, If the order does not reach you in the specified time, please contact us at team@naqshiofficial.com or +92 300 (1035222)
Customer information pertaining to name, card billing details and shipping addresses are necessary to process any electronic transactions via credit/debit cards. These are essential inputs into the fraud detection mechanisms.
All payment and shipping data presented by our clients is kept secure and classified. Only approved personnel have access to this data.
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